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Services

Palm Desert Air Conditioning & Heating Company (PDAC) is a family owned and operated, full-service, air conditioning and heating specialist. We provide a full array of home comfort products and services:

Comfort Club

We know the temperature and the moods of your system like the back of our hand, and offer two special plans to save you money while offering you peace of mind.

Download Registration Form

Choose between our Silver and Platinum Plans

Silver Platinum
Service Guaranteed 24 Hours Same Day
Cooling Maintenance 1 Per Year 1 Per Year
Heating Maintenance 1 Per Year 1 Per Year
Repair Discount 15% 50%
Diagnostic Fee $70 FREE
System Replacement Discount 1-3% 2-5%
Duct Cleaning Discount $30 Off $120 Off
Service Priority Second First
First System Price $158 $365
Each Additional System Price $135 $360

As a member of our Comfort Club we promise to provide you with a complete 19 point precision tune-up for your heating and air conditioning system.

Cooling Maintenance

  1. Verify Thermostat Operation.
  2. Wash or Replace 1" Standard Air Filter.
  3. Visual Inspection of Furnace or Air Handler.
  4. Clear Condensate Lines.
  5. Visually Inspect Duct Work Connection (If Applicable).
  6. Visual Inspection of Condenser.
  7. Oil Condenser Fan Motor (If Applicable).
  8. Test Condenser Fan Motor Bearings, Shaft and Fan Blade.
  9. Verify Condenser Fan Motor Electrical Measurements.
  10. Clean Electrical Compartment.
  11. Inspect Wiring Connections.
  12. Evaluate Contactor.
  13. Evaluate Compressor and Fan Capacitors.
  14. Measure Startup Compressor Amperage.
  15. Measure Running Compressor Amperage.
  16. Wash the Condenser Coil.
  17. Monitor Refrigerant Pressures.
  18. Verify Fuses and Breaker Amperage.
  19. Visually Check Registers and Air Flow (Where Applicable), replace 1" standard filter.

Heating Maintenance

  1. Verify Thermostat Operation.
  2. Wash or Replace 1" Standard Air Filter.
  3. Visual Inspection of Furnace or Air Handler.
  4. Observe the Sequence of Operation.
  5. Clear Condensate Lines.
  6. Visually Inspect Duct Work Connection (If Applicable).
  7. Oil Indoor Blower Motor (If Applicable).
  8. Test Indoor Blower Motor Bearings, Shaft and Fan Blade.
  9. Verify Indoor Blower Motor Electrical Measurements.
  10. Evaluate Indoor Blower Motor & Wheel.
  11. Verify Draft Blower Motor Electrical Measurements.
  12. Clean Electrical Compartment.
  13. Inspect Electrical Connections.
  14. Evaluate Safety Devices.
  15. Evaluate Indoor Blower Motor Capacitors.
  16. Inspect Flame.
  17. Inspect Burners.
  18. Evaluate Gas Valve and Flue Pipe.
  19. Visually Check Registers and Air Flow (Where Applicable).

Service Repairs


A lot of credit for our outstanding customer satisfaction is our factory trained and professional service technicians. Palm Desert Air Conditioning & Heating Company upholds the highest standards when hiring, training, and retaining our outstanding service technicians.

We maintain a fleet of fully stocked, radio-dispatched, service and maintenance vehicles, to meet our client’s needs.

Flat-Rate Pricing

This is the only fair and honest way to charge for services. You should not have to pay for a service company's inexperience or inefficiencies. Your cost is the same if it takes 45 minutes or 4-5 hours to repair.

Dispatch/Diagnostic Fee

Palm Desert Air Conditioning & Heating Company does charge a dispatch/diagnostic fee to send out one of our service vehicles. The fee depends upon your proximity to our office, and/or our nearest available service vehicle. This fee covers our cost to send a fully trained, fully covered, man to your home, and accurately diagnose your comfort system's problem.

You don't pay for inefficiencies. Again, if our technician takes 5 minutes or 5 hours to accurately diagnosis your HVAC system's problem, you pay the same.

Our one caveat is that we charge a premium for service outside our immediate service area, holiday and after hour emergency service calls to non-Maintenance Agreement customers.

Phaseout Schedule for R-22 (HCFCs)

Under the terms of the Montreal Protocol, the U.S. agreed to meet certain obligations by specific dates that will affect the residential heat pump and air-conditioning industry:

January 1, 2020:

Use of existing refrigerant, including refrigerant that has been recovered and recycled, will be allowed beyond 2020 to service existing systems, but chemical manufacturers will no longer be able to produce R-22 to service existing air conditioners and heat pumps.

For more information about this phaseout, see here: What You Need to Know

What Does the R-22 Phaseout Mean for Consumers?

Availability of R-22

The Clean Air Act does not allow any refrigerant to be vented into the atmosphere during installation, service, or retirement of equipment. Therefore, R-22 must be recovered and recycled (for reuse in the same system), reclaimed (reprocessed to the same purity levels as new R-22), or destroyed. After 2020, the servicing of R-22-based systems will rely on recycled refrigerants. It is expected that reclamation and recycling will ensure that existing supplies of R-22 will last longer and be available to service a greater number of systems. As noted above, chemical manufacturers will be able to produce R-22 for use in new A/C equipment until 2010, and they can continue production of R-22 until 2020 for use in servicing that equipment. Given this schedule, the transition away from R-22 to the use of ozone-friendly refrigerants should be smooth. For the next 15 years or more, R-22 should continue to be available for all systems that require R-22 for servicing.

Cost of R-22

While consumers should be aware that prices of R-22 may increase as supplies dwindle over the next 20 or 30 years, EPA believes that consumers are not likely to be subjected to major price increases within a short time period. Although there is no guarantee that service costs of R-22 will not increase, the lengthy phaseout period for R-22 means that market conditions should not be greatly affected by the volatility and resulting refrigerant price hikes that have characterized the phaseout of R-12, the refrigerant used in automotive air-conditioning systems.

Alternatives to R-22 in Residential Air Conditioning

As R-22 is gradually phased out, non-ozone-depleting alternative refrigerants are being introduced. Under the Clean Air Act, EPA reviews alternatives to ozone-depleting substances like R-22 in order to evaluate their effects on human health and the environment. EPA has reviewed several of these alternatives to R-22 and has compiled a list of substitutes that EPA has determined are acceptable. One of these substitutes is R-410A, a blend of hydrofluorocarbons (HFCs), substances that do not contribute to depletion of the ozone layer, but, like R-22, contribute to global warming. R-410A is manufactured and sold under various trade names, including GENETRON AZ-20&res;, SUVA 410A&res;, and Puron&res;. Additional refrigerants on the list of acceptable substitutes include R-134a and R-407C. These two refrigerants are not yet available for residential applications in the U.S., but are commonly found in residential A/C systems and heat pumps in Europe. EPA will continue to review new non-ozone-depleting refrigerants as they are developed.

Servicing existing units

Existing units using R-22 can continue to be serviced with R-22. There is no EPA requirement to change or convert R-22 units for use with a non-ozone-depleting substitute refrigerant. In addition, the new substitute refrigerants cannot be used without making some changes to system components. As a result, service technicians who repair leaks to the system will continue to charge R-22 into the system as part of that repair.

Installing new units

The transition away from ozone-depleting R-22 to systems that rely on replacement refrigerants like R-410A has required redesign of heat pump and air conditioning systems. New systems incorporate compressors and other components specifically designed for use with specific replacement refrigerants. With these significant product and production process changes, testing and training must also change. Consumers should be aware that dealers of systems that use substitute refrigerants should be schooled in installation and service techniques required for use of that substitute refrigerant.

Equipment Replacement


When it Comes to Home Comfort and Energy Efficiency Upgrades, Palm Desert Air Conditioning & Heating Company has Offered Their Customer's A Variety of Solutions for More Than 30 Years.

Not all systems are the same

Not necessarily true! Although all air conditioners come with a SEER (Seasonal Energy Efficiency Ratio) rating and a EER (Energy Efficiency Ratio) rating, not all are created equal. In other words, an American Standard 16 SEER Air Conditioning System and a brand X, 16 SEER system, although effectively equivalent on an energy efficiency basis, (if properly installed) at start-up, after one or two of our "Blast Furnace" summers, you will begin to see the differences.

We won't cut corners on any installation

Palm Desert Air Conditioning & Heating Company utilizes only the best equipment, materials, and techniques in all the services we perform -- from preventive maintenance to expert equipment replacement. Although most companies say they do things like triple evacuation of the refrigerant circuit; sound and vibration attenuation; precise refrigerant charge, air balancing; 100% money guarantee in writing. The "low-bid" contractors are forced to eliminate these often critical measures.

Cheaper is Rarely Better

You usually get what you pay for. We are not the lowest price contractor in the valley, but we do things the right way the first time, every time.

Matched Systems

Don't be misled by condensing unit hang tags. The little yellow tag comes standard on all new air conditioner and heat pump units. The tag shows a range of SEER ratings that is attainable with the new unit. CAUTION: The only way to achieve any of the units' potential SEER ratings, requires proper matching of a new indoor cooling coil to the new condensing unit. True, you will gain some efficiencies by replacing just the outdoor unit, and you will definitely improve your home's air conditioning reliability. However, you will not be able to ascertain the units SEER rating. (If the furnace is over 15 years old you will want to consider its replacement too!)

AHRI Guide

We utilize the Air Conditioning, Heating and Refrigeration Institute (AHRI) Guide to determine a properly matched system's SEER rating. All manufacturer's condensers and cooling coils are listed with their combined SEER rating. They don't cross-reference between brands.

Do we just replace the condensing unit in some instances?

Yes! If budget constraints wont allow a complete system investment (often, your energy savings will out- weigh the added expense), or the inside components (furnace/coil) are in acceptable condition, we wont push the issue.

The higher efficiency systems i.e., 14, 15, 16, 18, 20 SEER, or the new R410A systems require a proper coil match-up for proper operation.

New Duct Sealing Requirements (H.E.R.S. - Home Energy Rating System)

Here at Palm Desert Air Conditioning & Heating Company we want to follow the federal, state, and city laws and protect you from any wrong doings. Beginning October 1, 2005, the state of California requires you to have your home’s ducts tested for leaks when you have a central air conditioner, furnace, coil or packed unit installed or replaced. Ducts that leak 15 percent or more must be repaired to reduce the leaks. After we test and fix the ducts, we have an approved third-party field verifier check to make sure the duct testing and sealing was done properly or to have your house included in a random sample where one in seven duct systems are checked. And the cost of this is included in the price. We’re here to help you always.

You also should know that any contractor failing to obtain a required building permit and failing to test and repair your ducts is violating the law and exposing you to additional costs and liability. Real estate law requires you to disclose to potential buyers and appraisers whether or not you obtained required permits for work done on your house. If you do not obtain a permit, you may be required to bring your home into compliance with code requirements for that work and you may have to pay penalty permit fees and fines prior to selling your home.

Central Air Purification


Seasonal Pollen Level's above 1200, and don't forget about annual golf course scalping.

Installing a high efficiency air cleaner is a must for many of our customers.

Palm Desert Air Conditioning & Heating Company can provide a variety of central air filters or air cleaners for your home, to greatly improve the indoor air quality of your home, and even improve the energy efficiency of your air conditioning and heating systems.

Efficiency is the key determinant in whether you're investing in an air cleaner or an air filter. The higher the efficiency, the better the air cleaner. The second test, Arrestance, though published by many air filter manufacturers, is not as crucial when addressing allergy relief.

For most of us, the first thing we notice about the air around us is the temperature. So, whenever our homes feel too hot or too cool, we focus our attention on the thermostat, turning it up and down to suit our comfort levels. The problem is, temperature is only one part of the overall picture.

Take Control of Your Air

More than a matter of degree, how your air feels involves a combination of factors, like how much moisture is in the air. Energy efficiency also comes into play, especially when you consider how you feel every month when you see your utility bill. If it's high, you're anything but comfortable.

Air Quality

There's no place—and no feeling—like a healthy home. It's where you can relax in perfect comfort, without thinking twice about breathing in pollutants like mold, bacteria, or chemicals.

Improve the health of your air

So how can you make your home's air healthier? The first step is to find the problem. We can help you do just that by inspecting your home and duct system, checking for potential sources of pollutants. We will also evaluate your air for temperature and humidity imbalances. Once you identify the problem, you can take steps to control and even eliminate it with one of our products from the Healthy Climate&res; collection.

Efficiency

Whether you live in a warm or cold region, you're probably feeling the pinch of high utility bills. As energy costs continue to rise, it may be time to consider ways to make your home more efficient.

Reduce the cost of your air

One option that can have an immediate impact on your home's energy use is upgrading to a high-efficiency heating and cooling system, especially if your current equipment is more than 12 years old. An ENERGY STAR&res; qualified furnace, for instance, can save you hundreds of dollars each year, compared to standard-efficiency equipment. And it may make you eligible for a tax credit.

Advanced technologies that improve energy efficiency also enhance your comfort, so you can enjoy more even temperatures, better humidity control and increased air circulation. High-efficiency home comfort systems are designed with the finest features available, so you get the best of all worlds.

The cost of improving your homes air quality depends upon the complexity of the installation, and the type of filter or cleaner you choose. The 1-inch type filters we offer, will fit most furnace or wall type filter grilles, and are often a good improvement at an affordable price.

If your suffering from allergies, or have other breathing problems, please call, we will be happy to come to your home and help you determine the best solution for your needs.

For more information about this phaseout, see fact sheets about the HCFC Phaseout Schedule and Frequently Asked Questions on the HCFC Phaseout.

Pollution in the air you breathe

  • The Environmental Protection Agency (EPA) ranks indoor environment in the top five environmental problems in the U.S. The California EPA lists indoor contaminates as being the fourth leading cause of cancer.
  • Indoor air is up to 70 times more polluted than outdoors. Common airborne contaminates include bacteria, mold, viruses, skin flakes, dust mite waste, gases, chemical smog, etc.
  • We breathe in indoor contaminates 22,000 times per day. The volume of air taken in is seven times the weight of the food we eat. There has been a 20-fold increase in respiratory diseases in the last 30 years.

What is 0.1 micron?

1/70th of a human hair. That's how small dust, mold, pet dander, and other dangerous particles can be. While they're ultrafine particles, AccuClean™ is designed to remove most of these from the filtered air, down to .1 micron. That's no small feat.

AccuClean™ can filter up to 99.98% of all the airborn allergens listed on this chart—.1 micron and larger—allergens that might otherwise be inhaled and become trapped in your lungs.

Duct Cleaning


Aside from occasional construction debris left behind when your home was built (i.e., saw dust, plaster dust, beer cans, cigarette butts, etc.), or if previous occupants were not diligent about changing filters, your home's duct work and indoor cooling coil could potentially be filthy. If, on the other hand, you have a high efficiency air cleaner installed and maintained in your home, and your home was not built on a Monday or a Friday (ha, ha, ha), your duct work might be rather clean.

If you are noticing dust accumulation on furniture, or irritated sinuses when your furnace or air conditioner is running, you could definitely benefit from professional duct cleaning, and/or upgrading your home's central air cleaning system.

In addition to normal accumulations of dust and dirt found in all homes through regular use, there are several other factors that can increase the need for air duct cleaning:

  • Pets
  • Occupants with allergies or asthma
  • Cigarette or cigar smoke
  • Water contamination or damage to the home / HVAC system
  • Home renovation or remodeling projects

Some occupants are more sensitive to these contaminants than others. Allergy and asthma sufferers, as well as young children and the elderly tend to be more susceptible to the types of poor indoor air quality that air duct cleaning can help to address.

Inspect Your Air Ducts

You can tell if your heating, ventilation and air conditioning (HVAC) system needs cleaning by one of two ways. First, with a screwdriver, remove a floor or wall register. Then...

  1. Use a small mirror and flashlight -or-
  2. Use a digital camera to take a picture inside the duct

What You Need to Know About Duct Cleaning

Air duct cleaning is a misnomer. In actuality, the entire HVAC system should be cleaned. Failure to clean all components of the system can result in re-contamination of the entire system, thus minimizing the benefits of cleaning.

Just as you wouldn’t only clean half of your living room floor, you also would not want to clean only part of your heating, ventilation and air conditioning (HVAC) system. The National Air Dudct Cleaning Association recommends cleaning the entire HVAC system, including the following components:

  • Pets
  • Air Ducts
  • Coils
  • Drain Pan
  • Registers
  • Grills
  • Air Plenum
  • Blower Motor and Assembly
  • Heat Exchanger
  • Air Filter
  • Air Cleaner

Proper HVAC Cleaning Process

There are two key components to HVAC cleaning: breaking contaminants loose, and collection of contaminants.

1. Breaking Contaminants Lose

Properly cleaning HVAC systems requires removing the sources of contamination. Source removal begins with use of one or more agitation devices designed to loosen contaminants from the surfaces within the heating and air-conditioning system. Examples of agitation devices include brushes, air whips, and compressed air nozzles or "skipper balls." Agitation can also be achieved through hand-brushing or contact vacuuming.

2. Collection of Contaminants

During cleaning, the entire HVAC system is placed under continuous negative pressure (vacuum) to prevent the spread of contaminants. Continuous negative pressure allows very fine particles to be removed from the system as they become airborne, ensuring that these particles are not released into the living space when the system is turned on after cleaning.

Finding A Qualified Contractor

System Access

HVAC system cleaning is not a complex process, but each job is unique. Where possible, access to duct interiors should be made through existing openings such as supply diffusers, return grills, duct end caps, and existing service openings. Cleaning technicians may need to cut access holes in the duct work in order to reach inside with various cleaning tools. Creation of these service openings, and their subsequent closure, requires craftsmanship and professional skills.

Antimicrobial Chemicals

Antimicrobial chemicals include sanitizers, disinfectants and deodorizers are applied to non-porous surfaces in HVAC systems to address microbial contamination and help control odors. Our chemicals are registered with the United States Environmental Protection Agency (EPA) can be used. These products are only used after mechanical surface cleaning has been performed and if the need for such treatment has been deemed necessary.

System Maintenance

There are a few things that you can do to maintain the cleanliness and efficiency of your HVAC system:

  • Get good filters — ask for a recommendation.
  • Clean/change the filters as needed (at least every six months).
  • Even with properly cleaning and changing quality filters, the HVAC system will still become dirty over time. Have your system inspected every two years to determine whether your system needs to be cleaned again.

Cost and Time Estimates

There are several factors that affect cost and time estimates:

  • Type of ductwork, size of the system, system accessibility, the number of crew members, level of contamination, and even environmental factors. Properly cleaning an HVAC system in an average-sized home may cost upward of $1,000.
  • Beware of advertisements that have "whole house specials" for very low prices. Many of them only include the main ducts and charge extra for the air handler, blower fans, coils, registers and cutting access. Upon arrival many of these companies then up-charge to excessive amounts.

Servicing existing units

Existing units using R-22 can continue to be serviced with R-22. There is no EPA requirement to change or convert R-22 units for use with a non-ozone-depleting substitute refrigerant. In addition, the new substitute refrigerants cannot be used without making some changes to system components. As a result, service technicians who repair leaks to the system will continue to charge R-22 into the system as part of that repair.

Glorified Shop-Vac?

Now I know you have seen the ad talking about $49 duct cleaning services; did you know that they are in and out in less than 1 hour? They would have to be! Our thorough duct cleaning processes take the better part of a day to complete, and we actually clean your ducts.